The Outlook Customer Manager provides an easy way for small businesses to track and grow customer relationships from right within Outlook. Today, we are pleased to announce the Outlook Customer Manager is now rolling out to all Office 365 Business Premium subscribers worldwide, and is also now available for Outlook on the web and Outlook for iOS. In addition, we’ve enhanced the Outlook Customer Manager to help you manage customer relationships more effectively, including intelligent reminders and integration with Bing, Cortana and Microsoft Flow.
Here’s the sequel to our previous blog (http://en.cloud-it.ca/2017/01/05/top-questions-ask-cloud-service-provider-part-1/). Again, these are important questions to ask when making the switch to the cloud. Microsoft Office 365 answers these questions quite nicely.
Get ready to improve your personal analytics in Office 365 with Microsoft MyAnalytics (formerly known as Delve Analytics). This nifty tool gives you personalized insights about how you spend your time at work, helping you focus on what matters most! Not only does MyAnalytics allow you to stay up-to-date with important contacts, you can also share metrics with a coach and start prioritize the time you spend with different groups.
Cloud PBX is a Skype for Business add-on that gives you phone system capabilities, minus the expensive equipment. You can use this tool to make and receive calls, transfer calls, and more. You can use it everywhere; all you need is internet access!
Cloud PBX adds a lot of features to your Skype for Business.
Below are some of the top questions you should be asking your cloud service provider when looking into the cloud for your IT services. As you’ll see, Microsoft Office 365 answers these questions quite nicely.
“Who owns the data stored in the service and will my data be used for advertising on your end?”
With O365, the ownership and control of your data is your own.
Managing mobile devices in your organization in Office 365 can be done by both Microsoft Intune and the built-in Mobile Device Management (MDM). Though they essentially do the same thing, both tools have some differences, and in we’ll go more in depth in this blog, highlighting 3 of the many key features from both MDM and Intune.
Skype, Yammer, and Microsoft Teams are 3 tools available within Office 365 that are used daily for communication and collaboration within teams and groups. Though they have similar functions, each one of these tools has their own advantages, and optimal scenarios for use.