Why your business needs CRM !

Why your business needs CRM !

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need a little bit more convincing, we’ve compiled five more reasons why your business needs CRM.

Grows with your business
The ol’ Rolodex may have been useful for managing a few clients, but you’re going to need a better solution if you plan to maintain relationships with hundreds, possibly thousands, more.

CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Utilize Series: Getting to know Outlook Customer Manager

Utilize Series: Getting to know Outlook Customer Manager

It’s undeniable that customers are what makes or breaks a company. Not only is it more difficult to acquire new customers, the strong relationships you build with your current customers have a direct impact on your success.

It can be hard to keep track of every customer relationship your organization has, but now, thanks to Office 365’s Outlook Customer Manager, managing customer relationships just got a whole lot easier!

 
Everything you need in one place
This new service gives you a complete overview of your relationship with each customer: Outlook Customer Manager helps you keep track of tasks and deals in progress, and tracks your overall interactions and growth with that customer.