CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Introducing Microsoft 365

Introducing Microsoft 365

Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365.

Microsoft 365 combines Office 365 and Windows 10 into one solution, which will be available in two plans: Microsoft 365 Business and Microsoft 365 Enterprise.

New Microsoft Workplace Analytics

New Microsoft Workplace Analytics

Workplace Analytics is a program that helps managers determine staff productivity levels using data gathered from their email, calendar, documents, and other applications within Office 365. Previously, Microsoft’s MyAnalytics allowed only employees to view their individual data, but with this updated version, managers now have access to this data, too.

How Windows 10 plans to defeat ransomware

How Windows 10 plans to defeat ransomware

The recent WannaCry and Petya ransomware attacks have caused massive disruptions for Windows users. Although ransomware infection has slowed down in the past few weeks, many experts are saying that this is only just the beginning. Soon, newer and far more dangerous strains of malware will be developed.

Automate mundane emails to get more done

Automate mundane emails to get more done

Everyone wishes there were more minutes in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT however, SMBs can start getting at least half of those problems under control with email automation.

Important Office 365 Upgrade

Important Office 365 Upgrade

If you wished Microsoft would streamline its Office 365 ProPlus update schedule, your prayers have been answered. The cloud solution, which includes the Enterprise E3 and E5 plans, will be updated twice a year, rather than three times a year. Here’s everything you need to know about the new ProPlus update schedule.